Counseling Services

Counseling Services

We’re here to help—whether you’re stressed about finals or experiencing psychological concerns, Elmhurst University’s counseling staff provides a multitude of services including individual therapy, couples therapy, group therapy, and workshops.

Our highly trained team of professionals comprises licensed clinical psychologists and masters-level counselors. Together we offer a variety of services to help you manage your mental health and make effective life choices.

An Appointment is Required

  • Office hours are Monday–Friday, 8:00 a.m.–4:00 p.m.
  • Please call (630) 617-3565 to make an appointment.

Diversity, Equity, and Inclusion Statement

Elmhurst University Counseling Services is committed to nurturing diversity, equity and inclusion in our practices, policies, and programs. We celebrate and promote diversity in all of its forms. We assert non-discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, national or ethnic origin, citizenship status, age, disability, veteran status or any other legally protected class status in our services, staffing, and administrative practices.

  • We strive to maintain a safe, inclusive space where students can benefit from confidential counseling services across all intersecting identities.
  • With a spirit of cultural humility, the Counseling Services staff are committed to ongoing personal and professional development of cultural awareness.

Scope of Services

All students meet with a counselor for an initial assessment. At this meeting, the counselor will work with the student to determine if the services at EUCS best meet the student’s needs or if a community referral would be more appropriate.

All EUCS appointments are free of charge and included in tuition.

All EUCS services are private and confidential, except in very limited circumstances as authorized or required by law. Counseling records are not part of the student’s academic record.

  • Initial assessment
  • Brief individual therapy
  • Group therapy
  • Crisis intervention
  • Referrals
  • Consultation in the event that a member of the university community has a concern about the well-being of a student
  • Psycho-educational workshops
  • Self-help resources, including TAO (Therapy Assistance Online), and URise via Uwill online platform

Elmhurst University students who are currently enrolled in courses are eligible for services at EUCS.

  • Mild to moderate anxiety and depression
  • Stress management
  • Relational concerns (e.g. friend, family, roommate, romantic partner, co-worker)
  • Self-esteem issues
  • Academic concerns
  • Cultural concerns
  • Developmental concerns (e.g. adjustment to college, life transitions, identity)
  • Concerns related to mild to moderate alcohol or other drug use/abuse
  • Trauma, sexual assault, interpersonal violence
  • Grief and loss
  • The student is currently seeing a therapist off-campus and can continue treatment with that therapist; often the student will be encouraged to remain with their therapist to ensure continuity of care. Note that currently enrolled students seeing off-campus therapists are eligible for group and crisis services at EUCS
  • The student is currently seeing a therapist off-campus via UWill. Note that students seeing UWill counselors are eligible for group and crisis services at EUCS
  • The student is currently on a leave of absence from the university or is not currently enrolled in courses
  • The student has graduated
  • The student has reached the EUCS session limit
  • Ongoing treatment is required (e.g. for a student who presents as an imminent danger to self or others, or who needs long-term weekly sessions)
  • Chronic suicidality and/or recent history of suicide attempts
  • Severe and chronic self-injury
  • A history of psychiatric hospitalizations
  • Students whose behavior is inappropriate, disruptive, or threatening
  • The student requires more specialized care that is beyond our scope of service, including:
    • Significant or chronic eating disordered symptoms
    • Significant or chronic substance use/abuse that compromises therapy or physical health and well-being including any need for drug testing
    • Active symptoms of psychosis and/or delusions
  • Lack of motivation or engagement in treatment, as evidenced by:
    • Inconsistent attendance (e.g. multiple cancellations or no shows)
    • Poor compliance with treatment recommendations

Students may be referred to the psychiatric nurse practitioner, Sheila Casteel, by a staff member in Counseling Services. Sheila provides initial psychiatric assessment, as well as medication management (if indicated).

  • Comprehensive psychological assessment or evaluation, including but not limited to:
    • ADHD/ADD assessments
    • Neuropsychological assessments
    • Forensic assessments
    • Custody evaluations
    • Pre-surgical mental health evaluations
    • Excuse or clearance for employment and/or fitness-for-duty evaluations
  • Documentation for an emotional support animal
  • Documentation for housing accommodation requests
  • Documentation for disability accommodations
  • Documentation or evaluation for missed classes or assignments
  • Court-ordered treatment

TAO (Therapy Assistance Online)

TAO is an online mental health platform available to faculty, staff and students. TAO provides a variety of resources for understanding and managing mental health issues. Please follow the steps below to get started.

  1. In your browser window, navigate to visit TAO.
  2. Enter your first name, last name, and Elmhurst University email address.
  3. Create a password and confirm your password.
  4. Leave the “Enrollment Key” field blank.
  5. Click “Sign Me Up.”
  6. Check your email. You will be sent a “Welcome to TAO” email with a confirmation link, which you must click on to sign in.


We are pleased to announce a partnership with Uwill, the leading student mental health and wellness solution. Uwill offers undergraduate students free immediate access to teletherapy through its easy to use online platform, as well as a mental health crisis line. Uwill is Private. Secure. Confidential.

To schedule teletherapy:

Register/login to Uwill and choose a therapist based on your preferences including availability, issue, gender, language, ethnicity. You can also choose a time that fits your schedule with day, night and weekend availability. Access is quick and easy. You can register and book your first session in just minutes.

If you’re experiencing a mental health crisis:

Call 833.646.1526 for help 24/7/365

If you are experiencing a medical emergency, call 911.

If you need any assistance, you can refer to the Uwill FAQ, Student User Guide, or reach out directly to Uwill at


We offer a variety of workshops on request to student groups, classes or teams. Topics range from stress management and anxiety to cross-cultural relationships and relaxation exercises. Contact the Wellness Center to learn more or schedule a workshop.

Mental Health Resources


Counseling Services offers free screenings throughout the year on issues including depression, anxiety, eating disorders, and alcohol and other drugs. Call the Wellness Center at (630) 617-3565 to schedule an appointment.

Self-Help Resources

We can guide you to a variety of resources related to personal, social and health issues, as well as academic skills.

Referral Information for Students

Find helpful information on finding referrals for counseling services in your community.

Referral Information (PDF)

Client Evaluation of Services

Elmhurst University Counseling Services (EUCS) requests your help in our effort to evaluate and improve our services. Please take a few minutes to fill out this evaluation form.


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