Elmhurst University participates in the National Council of State Authorization Reciprocity Agreement (NC-SARA).
Illinois became a SARA state on July 31, 2015, and the University became a SARA institution in 2016.
- District of Columbia
- New Hampshire
- New Jersey
- New Mexico
- New York
- North Carolina
- North Dakota
- Rhode Island
- South Carolina
- South Dakota
- West Virginia
Elmhurst University online courses and programs are available to students in all SARA states. If the programs include internships, field experiences, student teaching, and/or clinical placements, please check with the program director if you reside or plan to be educated in Florida, Massachusetts, or California.
Evening and Online Programs for Adults
Graduate Certificate Programs
Undergraduate Certificate Programs
If you are a student in an online program and you have concerns and/or complaints, please contact the program director first.
Elmhurst University is dedicated to providing the best possible student experience throughout your college years. When an issue is brought to our attention, we will intervene in the matter to seek resolution. Most complaints can be resolved utilizing the internal processes available.
Student rights and expectations are described in the 2020-2021 Elmhurst University Student Handbook. The Office of Student Affairs, the Office of the Academic Affairs and the University’s Judicial Hearing Committee investigate the nature of complaints confidentially and impartially in order to achieve equitable settlements, connecting students to the appropriate party for issue resolution.
Programs may have their own student codes of conduct and complaint processes as defined by the academic college. Please check the University catalog.
If the grievance involves an issue linked to a University-wide policy, please review that policy:
If an issue cannot be resolved internally and you are residing in a SARA state, pursuant to the SARA Complaint Process, please contact the Illinois SARA State Portal Agency.
If you are a student in a program at Elmhurst University, you may file a grievance with the Illinois Department of Higher Education. Students may also contact our accrediting agency, the Higher Learning Commission.
Resources for military students, veterans, and their dependents
Military Students using TA benefits and Military Dependents using MyCAA may contact the Military OneSource Postsecondary Education Complaint System.
Montgomery or Post 9/11 GI Bill recipients may contact the Department of Veterans Affairs.
Federal financial aid (e.g. Pell Grant) recipients may contact the Department of Education: ComplianceComplaints@ed.gov.
Private student loan recipients may contact the Consumer Financial Protection Bureau.