Credit balances may be created as a result of financial aid, including loans received in excess of direct charges, overpayment or students withdrawing from classes.
Students are notified that all account information is online on the student/college interface, TouchNet. Students can access their balance information to see if they have a credit balance at any time. Credit balances are refunded to students on a weekly basis after the 10th day of each semester, but no later than 14 days after the credit balance occurs.
Credit balances that are the result of a Federal Direct Parent PLUS loan will be refunded to the parent unless there is an authorization on file at Elmhurst University to provide the credit balance refund to the student.
Disbursement for Books and Supplies
All students with accepted financial aid, including Pell grants, in excess of charges billed by the University, may use their excess funds in the bookstore to purchase books beginning 10 days prior to the start of the term through the end of the second week of the term. If you prefer to receive a refund check to purchase books elsewhere, the first credit balance refunds will be issued 10 days after the start of the term.
All refunds are processed through Student Financial Services. If you have any questions about your refund requests, please contact the Office of Student Financial Services at (630) 617-3015.