Credit balances may be created as a result of financial aid, including loans received in excess of direct charges, overpayment or students withdrawing from classes.
Students are notified that all account information is online on the student/college interface, TouchNet. Students can access their balance information to see if they have a credit balance at any time, and students may utilize BlueNet to request that a refund is processed.
Non-Title IV Refunds
Refunds are generated within 10 business days of a request after the final drop date for a term when a student account reflects a credit balance of non-Title IV funds and the student/parent requests the excess funds be returned to them.
Title IV Refunds
Refunds created by FSA funds (Title IV) in excess of the amount of allowable charges are automatically refunded to the student no later than 14 days from the first day of class in a term or posting of the FSA funds if the credit balance occurs after the first day of class in a term.
Students/parents may elect, in writing, to have their excess FSA funds (Title IV) held rather than automatically being refunded. Once this election has been made, however, a student/parent may, at any time, request the refund and the funds will be disbursed within 10 business days.
Disbursement for Books and Supplies
All students with accepted financial aid, including Pell grants, in excess of charges billed by the College may use their excess funds in the bookstore to purchase books beginning 10 days prior to the start of the term through the end of the second week of the term. If you prefer to receive a refund check to purchase books elsewhere, see the refund policy above.
All refunds are processed through Student Financial Services. If you have any questions about your refund requests, please contact the Office of Student Financial Services at (630) 617-3015.